FishSpins withdrawals, deposits and what the wait actually depends on
FishSpins accepts nine currencies including GBP, EUR, USD, TRX and BTC, with deposits possible by card, alternative payment methods and cryptocurrency. Withdrawals clear within 5–7 banking days for Bank Transfer, subject to verification and the operator's stated daily, weekly and monthly caps.
Processing times and what the wait depends on
All Bank Transfer payouts are processed within 5–7 banking days, according to the operator's published terms. This window represents the operator's internal processing combined with the banking system's clearing time, and it applies once verification is complete.
The wait depends on three factors. First, identity verification must be satisfied before your first withdrawal — the operator reserves the right to hold any payout until that check is complete. Second, the payment method: Bank Transfer is the only payout route explicitly named in the terms. Third, the time of your request: banking days exclude weekends and public holidays, so a Friday request starts processing the following Monday.
Cryptocurrency deposits are credited immediately once the blockchain confirms the transaction, but the operator does not publish a payout time for crypto withdrawals. The 5–7 day window applies to Bank Transfer only.
Deposit options
You can fund your account using VISA and MasterCard credit and debit cards, alternative payment options, and cryptocurrency. The operator covers the recipient transaction costs for getting money into your account, though your payment provider may still charge a fee.
| Currency | Minimum deposit (Fiat) | Minimum deposit (Crypto) |
|---|---|---|
| GBP / EUR / USD | £20 / €20 / $20 | — |
| BTC | — | 0.0001 |
| TRX | — | 1 |
| XRP | — | 0.001 |
| USDT | — | 2 |
| DOGE | — | 1 |
| LTC | — | 0.01 |
The maximum deposit amount depends on the specific payment method used. Due to the nature of cryptocurrencies, deposit limits cannot be applied to deposits made through the crypto payment system, meaning responsible gambling deposit caps can only be applied to fiat methods.
Third-party deposits are not accepted. Funds must be deposited using a method registered in your own name. Violating this condition results in the confiscation of winnings and the refund of the original deposit to the payment account owner.
Deposit wagering requirement before withdrawal
Any deposit must be wagered 3 times before the withdrawal of funds connected to that deposit becomes available. If multiple deposits are made with no gaming activity, you must wager the total amount of those deposits prior to withdrawal. Failure to do so gives the operator the right to charge a fee for processing the deposit and withdrawal.
Cashing out
Bank Transfer is the payout method named in the terms. Players cannot request a Bank Transfer for USD payouts — the restriction applies to that currency only, not to GBP or EUR.
The minimal amount for withdrawal is £20, €20 or $20 for fiat currencies. For cryptocurrencies, the minimal withdrawal amounts are 0.0002 BTC, 1.0 TRX, 0.001 XRP, 5 USDT, 1.0 DOGE and 0.01 LTC.
The maximum amount for withdrawal depends on the payment method used. If a requested amount exceeds a payment system's limit, it will be withdrawn in instalments.
Limits and charges
Withdrawals are capped at £4,000 / €4,000 / $4,000 per day, £8,000 / €8,000 / $8,000 per week, and £30,000 / €30,000 / $30,000 per month. If you win more than £30,000, the operator reserves the right to divide the payout into monthly instalments of a maximum of £30,000 until the full amount is paid out.
Withdrawals via bank transfers can, in exceptional cases, be subject to additional charges by intermediary banks, which are limited to the equivalent of €16. For general withdrawals, you pay the fee that the payment provider charges.
The default currency and internal operating currency of the website is GBP. Transactions in other currencies may result in insignificantly higher deductions from credit cards due to currency conversions by the bank or the payment processing system.
Maximum profit limits
The maximum cumulative profit on all games (excluding progressive jackpots) in a 24-hour period is capped at £50,000 / €50,000 / $50,000 or currency equivalent for VIP users, and £25,000 / €25,000 / $25,000 for non-VIP users and users on a VIP trial period. If profits exceed the daily limit within the 00:00–23:59 UTC period, any additional bets made within the same period shall be void, associated sums returned, and any excess profits may be voided entirely.
Dormant account fees
An account is considered inactive if there is no login activity for 12 consecutive months. A monthly maintenance fee of £10 or €10 (or equivalent) is charged to any dormant account with a positive balance until the balance is exhausted or the account is reactivated.
The documents you will be asked for
The operator reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to complete this check. Documents may include ID, payment system details and utility bills.
Documents must be provided in the Latin or Cyrillic alphabet. If you cannot provide documents in either alphabet, the operator reserves the right to request a video verification where you present your documents on camera.
You can upload your ID and other required files by navigating to My Account → Documents.
Refunds
Refund requests must be made within 24 hours of the transaction, or within 30 days if another individual accessed your account. Credit card refunds are processed up to the total amount deposited, with excess amounts paid via alternative methods. Bonuses and winnings are deducted from the balance before processing refunds.
When a payout is late or refused
The usual reasons a withdrawal is delayed or rejected: identity verification is incomplete, documents are in an alphabet the operator does not accept without video verification, the withdrawal amount is below the stated minimum, or the requested payout method is not available for your currency.
The operator's support team is the only party that can act on a delayed or refused payout. Have ready the transaction date, the amount, the method you requested, and any reference shown on screen when the request was made. Support is available via email at [email protected] and Live Chat, which is open 24/7.
Gambling should be entertainment, not a chore. If you need to set deposit limits or take a break, support can guide you through the available tools. For free and confidential help, contact GamCare on 0808 8020 133 (24/7) or visit BeGambleAware.org. Self-exclusion is available by contacting the Support Service via Live Chat.
Access to this site is restricted to persons aged 18 and over (18+). Support with gambling is free and confidential at BeGambleAware.org.
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Frequently asked questions
How long does a FishSpins withdrawal take?
Bank Transfer payouts are processed within 5–7 banking days according to the operator's published terms. This window applies once identity verification is complete and excludes weekends and public holidays.
What is the minimum withdrawal amount at FishSpins?
The minimal amount for withdrawal is £20, €20 or $20 for fiat currencies. For cryptocurrencies, minimums are 0.0002 BTC, 1.0 TRX, 0.001 XRP, 5 USDT, 1.0 DOGE and 0.01 LTC.
Are there fees on FishSpins withdrawals?
You pay the fee that your payment provider charges. Withdrawals via bank transfers can, in exceptional cases, be subject to additional charges by intermediary banks, limited to the equivalent of €16.
Why would my FishSpins payout be held?
The operator may hold a payout to complete identity verification, particularly before your first withdrawal. Documents must be in the Latin or Cyrillic alphabet, or video verification may be required.